Our Farm Policies
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Refunds & Exchanges
Live Plants:
We take great care to grow healthy plants for pollinators & your garden. Once a plant leaves our farm YOU are their steward.
Returns and exchanges of live plants must be made within 48 hours of purchase with plants in the same condition as they left our farm. Due to the spread of disease and invasive species we do not accept plant returns beyond these conditions.
We will help and support your caring for plants purchased at our farm as best we can. Once you take your plants home, YOU are their stewards and responsible for their health and your education about their needs. Besides contacting us for help or reading our blog, you can learn about your specific plant needs by using the Lady Bird Johnson Wildflower Center
Gardenalia and other items:
Items that are not living plants must be returned in original condition up to 7 days of purchase for refund or exchange for items of equal or lesser value.
We reserve the right to accept or deny any return or refund requests for live plants or other items on a case by case basis.
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Visiting our Farm
Our farm is a working flower farm AND our home.
There is dirt, bugs and wildlife here plus LOTS of projects going on.
The plant nursery area is clearly laid out in the front yard. For our privacy and YOUR safety we ask that all guests stay in the nursery area and the u-pick wildflower meadow.
Children are always welcome at our farm. We ask that parents supervise their children at all times.
For their safety and those of our guests~ dogs & other pets are not allowed on our farm. Likewise~ a car is not a safe place for a pet on a hot Summer day. Please leave them at home where they can lay on your couch looking cool & eating cookies.
Hours are set every season. You can also make an appointment to visit the farm.
We’re also happy to accept volunteers and interns of any age for special projects!
More info about visiting our farm HERE
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Fresh Flowers & Holiday Arrangements
We create beautiful cottage bouquets and holiday arrangements~ each are unique for your order. All flowers and evergreens (bouquets, garlands, gnomes ect) are freshly cut for your order.
While we don’t mind the occasional last minute order please provide us at least 24 or more hours to cut & create your order.
Yes, we offer DIY Buckets! Please order at least 1 week prior to delivery/ pick up
Full payment for fresh flower & evergreen arrangements is due at time of order.
Refunds & Cancellation:
Cancellations of orders for fresh arrangements must be made no later than 2 days BEFORE expected delivery or pickup.
All orders canceled 2 days or more before delivery date receive a full refund. Cancellation 48 hours or less before delivery/pickup will receive a 50% refund.
We respect the right to alter this policy on a case by case basis. Sorry, returns for “not liking” the arrangement are not grounds for a return.
As flowers are perishable, you must care for them daily, otherwise they will not last long. It is the recipient’s responsibility to re-cut and water the arrangement daily. AND wash the vase daily.
To cancel an order: Call 315-236-8592 or email info@lazydirtflowerfarm.com All orders canceled 2 days or more receive a full refund. Less than 2 days before delivery/pickup
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PRIVACY & PHOTOGRAPHY
We share flowers & pictures of bugs. We never sell or share your information. EVER.
In joining our email list, you agree to receiving emails from our wildflower farm. If for any reason you wish to unsubscribe a special link to do so is at the bottom of each email. We’ll miss you and hope you’ll let us know the reason for unsubscribing to help us better serve you!
Information you share during ordering on our website, farm or at markets is also private information and will never be sold or shared with others.
Farm Photography Policy
Everyone loves to share pictures of their gardens and visiting wildlife. Likewise, we LOVE to see how plants from our farm are bringing you joy!
Guests to the farm also like to take pictures of plants growing in our gardens.
When you share an image with us we will ask for your permission to share the image on our social media, newsletter, and blog. You will also be asked if and how you would like to be credited on the image. (All images we share are watermarked and credit given!)
If you take photos during your visit at the farm or our farmer’s market booth we ask that you:
Do not take photographs of other guests without their permission.
Tag us on social media when you share these photos ( @lazydirtflowerfarm) is our handle.
PHOTO SESSIONS:
Our farm is available for photo sessions organized by professional photographers. Unless organized by Lazy Dirt Wildflower Farm, all images by professional photographers and individuals are the exclusive property of those parties and not of Lazy Dirt Wildflower Farm.
To inquire about on farm photography sessions please contact us at 315-236-8592 or by email info@lazydirtflowerfarm.com